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Terms of Service

Effective Date: May 5, 2026

Welcome to Kanri, a product of v19 Corporation ("Kanri," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Kanri platform and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Eligibility

1.1 General Use

You may use the Service only if you are legally capable of entering into binding contracts in your jurisdiction.

1.2 Minors

If you are under the legal age of majority, a parent or legal guardian must accept these Terms on your behalf. Parents and guardians are responsible for their child's use of the Service.

2. Accounts

  • To use the Service, you must create an account and provide accurate information.
  • You are responsible for keeping your login credentials secure and for all activities under your account.
  • Notify us immediately if you suspect unauthorized use of your account.

3. Platform Role

  • Kanri is a neutral facilitator that provides software for membership and payment management.
  • All transactions, billing, memberships, and communications are handled by your school or organization, not Kanri.
  • Kanri is not responsible for disputes, refunds, cancellations, or the accuracy of information provided by schools.

4. Payments

  • Your school may use Kanri to collect payments for memberships, fees, and other charges.
  • By using the Service, you agree that Kanri may process authorized charges on behalf of your school.
  • Any disputes, billing questions, or refund requests must be resolved directly with your school. Kanri bears no responsibility for such issues.

5. Acceptable Use

You may not use the Service to:

  • Violate any laws or regulations.
  • Interfere with the Service or disrupt others' use of it.
  • Attempt unauthorized access to our systems.
  • Upload or transmit malicious software, spam, or harmful content.
  • Scrape, harvest, or systematically extract data from the Service without our express written consent.
  • Circumvent or attempt to circumvent any usage limits, access controls, or billing mechanisms.
  • Misrepresent your identity, affiliation, or authorization.

6. Service Access and Availability

Your access to the Service is provided through your school or organization's subscription with Kanri. Kanri may update subscription plans, pricing, and available features at any time. Your continued access depends on your school maintaining an active subscription. Kanri is not responsible if your access is interrupted or terminated due to your school's account status.

7. AI-Powered Features

The Service includes AI-powered features such as the Kai assistant. These features are provided as a convenience and are not a substitute for professional judgment. AI-generated outputs may be inaccurate, incomplete, or unsuitable for your specific circumstances. You should not rely on AI-generated content for legal, financial, medical, or other professional advice. Kanri is not liable for any decisions made or actions taken in reliance on AI-generated outputs.

8. Mobile Applications

The Service may include mobile applications available through the Apple App Store or Google Play. The availability of mobile applications is subject to the policies of those platforms, which Kanri does not control. Kanri is not responsible for delays, removals, or changes imposed by app store operators. Additional terms from the relevant platform may apply to your use of mobile applications.

9. Communications

You may receive emails, SMS messages, or other communications from your school or organization through the Service. Kanri is not responsible for the content of communications sent by schools. You may opt out of non-essential communications from your school by following the unsubscribe instructions in those messages or by contacting your school directly.

10. Third-Party Services

The Service uses third-party services such as Stripe for payment processing. Kanri does not control and is not responsible for the availability or performance of third-party services. Your use of any third-party service is subject to that service's own terms and privacy policy. Kanri is not liable for any disruptions or damages arising from third-party services.

11. Suspension and Termination

We may suspend, restrict, or terminate your access to the Service at our sole discretion, with or without notice, for any reason. This includes the right to suspend or limit your account, nullify payment authorizations, and withhold funds where necessary to comply with legal or regulatory obligations or to protect the integrity of the platform.

You may stop using the Service at any time.

12. Privacy

Our Privacy Policy explains how we collect, use, and protect your information. By using the Service, you agree to the practices described in the Privacy Policy.

13. Disclaimers and Limitation of Liability

The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade. We do not guarantee uninterrupted access, accuracy, or specific outcomes from use of the Service.

To the maximum extent permitted by law, Kanri is not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost data, lost profits, or business interruption, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for all claims arising out of or relating to the Service will not exceed the amounts you have paid directly to Kanri (if any) in the twelve (12) months before the claim arose, or fifty Canadian dollars (CAD $50), whichever is greater.

14. Indemnification

You agree to indemnify, defend, and hold harmless Kanri, its affiliates, and their officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from or related to:

  • Your use of the Service or any activity under your account;
  • Content or data you upload, submit, or transmit through the Service;
  • Your violation of these Terms or any applicable law;
  • Your violation of any third-party rights; or
  • Unauthorized access to the Service through your account due to your failure to maintain the security of your credentials.

15. Force Majeure

Kanri shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, terrorism, labour disputes, government actions, internet or telecommunications outages, third-party service failures, or any other event outside Kanri's reasonable control.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of Ontario, without regard to conflict of law principles. Any disputes arising under these Terms will be resolved exclusively in the courts of Ontario. You agree that any claim or dispute will be brought solely in your individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. You waive any right to participate in a class action or class-wide arbitration.

17. Changes to These Terms

We may update these Terms from time to time. Updates will be posted within the Service or on our website. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

18. Severability

If any provision of these Terms is found to be invalid, unenforceable, or illegal by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

19. Entire Agreement

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Kanri regarding your use of the Service. These Terms supersede all prior or contemporaneous oral or written communications, proposals, and representations with respect to the Service.

20. Contact Us

If you have any questions about these Terms, please contact us at legal@v19.io.