Service Agreement

This Service Agreement ("Agreement") is a legal contract between v19 Corporation ("Kanri," "Company," "we," "us," or "our") and the school or organization identified during registration ("School," "you," or "your"), which must be a valid business entity (including a sole proprietorship).

This Agreement applies only to Schools and organizations that create an account on Kanri. It does not apply to individual parents, students, or other end users. Parents and students are not parties to this Agreement.

By creating a School account on Kanri, you agree to be bound by this Agreement, Kanri's general Terms of Service, and Kanri's Privacy Policy, each of which is incorporated herein by reference. In the event of any conflict between this Agreement and the Terms of Service or Privacy Policy, this Agreement governs with respect to the School's rights and obligations. Section 2.8 governs processing of School Personal Information and takes precedence over conflicting provisions of this Agreement. Nothing in this Agreement reduces protections expressly provided in the Privacy Policy or overrides mandatory law or applicable payment-method authorization and recourse rights.

1. Services Provided

1.1 Platform Access

Kanri provides a software-as-a-service (SaaS) platform for schools to manage memberships, communications, and payments.

1.2 Facilitator Role

Kanri acts only as a neutral facilitator of transactions and communications between Schools and their members. Kanri is not a party to any agreement between the School and its students, parents, or staff.

1.3 Scope

Kanri does not provide financial, legal, tax, or accounting advice, and assumes no responsibility for School operations, compliance, or outcomes.

1.4 Service Plans

The School's access to features and functionality is limited to the specific plan it signs up for. Kanri has no obligation to provide services or features outside of the subscribed plan.

1.5 AI-Powered Features

AI-powered features, including the Kai assistant, are optional tools designed to help Schools manage their operations. Availability depends on the School's plan and feature enablement. School records are submitted for AI processing through these features only when the applicable feature is enabled and used by an authorized user. These features do not constitute professional, legal, financial, or operational advice. AI-generated outputs may be inaccurate or incomplete. The School is solely responsible for reviewing, verifying, and acting on any AI-generated content. To the extent permitted by applicable law and subject to Section 6, Kanri is not liable for decisions made or actions taken in reliance on such outputs. Outputs may not be unique and must be reviewed for accuracy, suitability, and third-party rights before use or distribution.

Kai requires an authorized user's specific approval before executing a proposed action that changes records, sends messages, initiates payments, or executes workflows. Searches, retrieval of permitted records, and generation of answers do not require separate action approval. Enabling Kai or submitting a prompt does not by itself approve a proposed action. Before approving an action, the School must review its scope, affected records, recipients, amounts, and other relevant details, and ensure that it is accurate, appropriate, and lawfully authorized. Approval is an instruction by the School to execute the approved action, not a representation by Kanri that the action is correct or lawful. To the extent permitted by applicable law and subject to Section 6, the School is responsible for its approval decisions and the consequences of actions carried out in accordance with those approvals. Approval does not expand permissions or replace any separately required payment authorization or consent.

External assistant access through the Model Context Protocol (MCP) is a separate, optional integration. School enablement does not authorize every staff member or grant additional record access: each connection requires the staff member's authorization and current permissions. It may disclose permitted member and billing records, field descriptions, reports, key performance indicators (KPIs), and workflow definitions to the selected provider. Accessible records may include children's information, health or other sensitive notes, and family communications. The MCP integration described in this Agreement is read-only: it does not permit billing changes, sending messages, modifying records, or executing workflows.

External MCP requests do not incur Kanri model-inference charges. The external provider's charges, terms and data practices are separate. Any applicable Kai usage charges will be disclosed before chargeable use. Use of an AI feature does not itself authorize charges that require separate payment authorization.

Kai uses Cloudflare services and may use Anthropic's commercial API. Kanri stores AI conversations and may review the entire conversation associated with voluntarily submitted feedback to improve system instructions, tools, and feature behavior, without training or fine-tuning models on that content. Provider processing, retention, and the distinction between Kai and independently selected assistants are described in Sections 1.5, 3.5, 6, and 7 of the Privacy Policy.

1.6 Third-Party Integrations and Platform Components

The Service integrates with or relies on third-party services and tools, including but not limited to Stripe, Zapier, QuickBooks, Xero, Apple App Store, Google Play, domain registrars, and the AI providers identified in the Privacy Policy. Kanri does not control and is not responsible for the availability, performance, or continued existence of any third-party service. Kanri makes no warranty that any integration will remain available or functional and is not liable for disruptions, losses, or damages caused by third-party changes, outages, or discontinuation. The School's use of third-party services is subject to those services' own terms and policies.

When using AI features, the School must comply with applicable provider usage restrictions made available for those features, including the Cloudflare Developer Platform Service-Specific Terms and, for Anthropic-powered features, Anthropic's Usage Policy. These restrictions do not make the School a party to Kanri's provider contracts or relieve Kanri of its own contractual or statutory obligations.

2. School Responsibilities

2.1 Business Legitimacy

The School represents and warrants that it is duly organized and authorized to enter into this Agreement.

2.2 Use of Service

The School is responsible for managing its students, staff, and members; establishing and enforcing its own membership terms and billing practices; complying with all applicable laws (including tax, privacy, consumer, anti-spam, and regulatory requirements); and ensuring the accuracy and legality of all data entered into the Service. The School agrees to pay all fees associated with its use of the Service, including billing, subscription, and transaction fees. The School is solely responsible for the actions of its staff, agents, contractors, or any other individuals it authorizes to access or use the Service on its behalf.

2.3 Payments to School

The School is fully responsible for refunds, disputes, chargebacks, failed transactions, and any liabilities owed to its members.

2.4 Multi-Location Accounts

If the School operates multiple locations under a single Kanri account, this Agreement applies to all locations and all activity conducted under the account. The School is responsible for the actions and compliance of every location it authorizes to use that account. This provision does not, by itself, make a separate legal entity a party to this Agreement.

2.5 Communications Compliance

The School is solely responsible for ensuring that all communications sent through the Service (including email and SMS) comply with all applicable laws, including Canada's Anti-Spam Legislation (CASL), the US CAN-SPAM Act, and any other applicable anti-spam or electronic communications regulations. The School must obtain all required consents before sending commercial electronic messages, maintain accurate records of those consents, and honor opt-out requests promptly. Kanri is not responsible for the content of any communications sent by the School or for any violations of anti-spam laws by the School.

2.6 Data and Privacy

The School represents, warrants, and undertakes that it has and will maintain all lawful authority, permissions, and consents required under applicable law to collect and submit personal information to the Service and to instruct Kanri and its service providers to collect, use, disclose, and retain that information on the School's behalf as described in this Agreement and the Privacy Policy. This applies to information submitted or made available by the School and its authorized users about students, parents, staff, and other members, including through optional AI features and authorized integrations.

As between the parties, the School is responsible for providing all required notices, obtaining and maintaining evidence of any required consent, including consent from a parent or guardian where applicable, and ensuring that its instructions are lawful. The School must promptly notify Kanri of any withdrawal of consent or other change in authority that requires Kanri to restrict or cease processing, and must stop instructing processing for which it no longer has lawful authority. This Agreement does not require a separate AI-specific consent where applicable law permits the processing under the School's existing authority.

For processing performed on the School's behalf, the School determines the purposes of processing and Kanri acts as its service provider or processor, as applicable. Kanri may rely on the School's representations and instructions without independently obtaining consent from each individual, except where applicable law requires verification, consent, or other action by Kanri. These provisions do not relieve either party of its own statutory obligations, authorize unlawful processing, or transfer responsibility for Kanri's independently determined uses of information to the School. Any review of voluntarily submitted AI feedback remains subject to the Privacy Policy and applicable law.

Kanri maintains school audit logs on the School's behalf solely for accountability and transparency, so authorized users can review past conversations, actions taken through the Service, and the requests or events that prompted those actions. These records are not maintained as Kanri telemetry or used for Kanri's own analytics, advertising, or model training. The School is responsible for determining its lawful audit-history retention needs and communicating deletion requirements to Kanri. The retention and deletion provisions in Section 6 of the Privacy Policy apply.

2.7 AI Integrations and Data Sharing

Before enabling or authorizing an AI integration, the School must determine whether the disclosure is permitted by applicable law, its member notices and agreements, and its commitments to other organizations. This includes assessing children's information, health or sensitive notes, family communications, international transfers, and any required notices, consent, processing agreements or impact assessments. Technical access to multiple schools does not establish legal authority to combine their information.

A staff connection may cover selected schools or all current and future eligible schools. The School is responsible for staff authorization and for reviewing the external provider's retention, training and other data-use terms and settings. Enabling a school or authorizing a connection is not blanket consent from the people whose information is shared and does not replace any required processing agreement.

Revocation or school disablement prevents new requests from accessing the affected school records; a request authorized before revocation takes effect may complete. Exported information remains subject to the recipient's arrangements and cannot be recalled by Kanri. The School should use the provider's deletion controls where needed. AI-generated content does not override payment authorization, messaging consent, opt-outs, or Kanri's existing permissions and approval requirements. These responsibilities do not remove Kanri's own applicable legal obligations.

2.8 Processing of School Personal Information

"School Personal Information" means personal information Kanri processes on the School's behalf about its members, students, parents or guardians, staff, and other contacts. It includes identification and contact details, membership, attendance, billing, communications, documents, school audit records, and any sensitive information the School lawfully supplies. Processing consists of collecting, hosting, organizing, retrieving, transmitting, and deleting this information to provide the services and optional features selected by the School. It continues for the term of this Agreement and the applicable retention period in Section 8.4 and the Privacy Policy.

The School's documented instructions consist of this Agreement, its authorized configuration and use of the Service, and other lawful instructions agreed with Kanri. Kanri will process School Personal Information only on those instructions, except where applicable law requires otherwise. Kanri will notify the School if it considers an instruction to violate applicable data protection law, and may suspend the affected processing pending clarification. If legally required processing differs from the School's instructions, Kanri will inform the School unless prohibited by law. The separate feedback-review activity described in the Privacy Policy does not authorize unrelated uses of School Personal Information.

Kanri will maintain technical and organizational safeguards appropriate to the nature and sensitivity of the information and the risks of processing. Persons authorized to process School Personal Information must be subject to confidentiality obligations, and access must be limited to what is needed for their authorized duties.

The School authorizes Kanri to engage service providers to process School Personal Information on its behalf ("Subprocessors"). Kanri will require written data-protection obligations appropriate to the processing and no less protective than those required of Kanri under this Section, and remains responsible for their performance of those obligations, subject to this Agreement and applicable law. Kanri will provide reasonable advance notice of a new or replacement Subprocessor and a reasonable opportunity to raise data-protection objections before it processes School Personal Information. Kanri will work with the School to address those objections and comply with applicable legal requirements. Information about Subprocessors and their processing is available on request at legal@v19.io. Independently selected external assistants and services acting for their own purposes are not made Kanri Subprocessors merely by being connected to the Service.

Kanri will notify the School without undue delay after becoming aware of a personal-data breach affecting School Personal Information, provide relevant information as it becomes available, and reasonably cooperate in investigation, mitigation, and legally required notifications. Each party remains responsible for notifications required of it by law. Taking into account the nature of processing and information available to Kanri, Kanri will assist the School with applicable privacy-rights requests, security obligations, and required data protection assessments.

Kanri will make available information reasonably necessary to demonstrate compliance with this Section and cooperate with reasonable assessments required by applicable law, subject to confidentiality and safeguards for other customers' data. Where permitted by law, relevant independent assessment reports may be used instead of direct inspection. On the School's lawful instruction, Kanri will return or delete School Personal Information, including through the export and deletion process in Section 8.4, unless retention is required by law. Any such retained information remains protected and may be used only for the legally required purpose. These obligations do not depend on the School obtaining a separate agreement with Kanri.

2.9 Payment Authorizations and Electronic Records

The School must obtain valid payment-method-specific mandates, satisfy applicable account-verification requirements, and provide required authorization copies, confirmations, and payment notices. It must honor cancellation and recourse rights under applicable law, payment-network rules, and the accepted mandate. The School may use Kanri or Stripe functionality to perform these steps, but must ensure that its selected configuration supports the required process. General platform terms do not waive those requirements.

When requesting electronic signatures, the School must follow the Electronic Signature Disclosure, identify the records covered by consent, disclose any permitted paper-copy fees before consent, and provide current contact information to signers and payers. The School must maintain records for any period required of it by law, including obtaining copies before Kanri's retention period ends, and arrange paper copies and future paper delivery when required. These obligations do not remove any legal duties that apply directly to Kanri.

3. Fees, Usage Credits, and Stripe Charges

3.1 Subscription Fees

The School agrees to pay subscription fees as described by Kanri. Fees are billed in advance and are non-refundable except as required by law or expressly provided in Section 8.3.

3.2 Usage Credits and Auto-Recharge

Certain Kanri services operate on a usage basis (such as SMS/MMS communications). The School may maintain a prepaid balance ("Usage Credits") to cover these fees. If the School opts in, it authorizes Kanri to automatically recharge its Usage Credits using a stored payment method whenever the balance is insufficient to cover upcoming or ongoing usage. Kanri may charge more than the School's standard reload amount if necessary to ensure sufficient funds for a pending action (for example, if the School attempts to send communications that would exceed its current balance). All usage is deducted from Usage Credits on a non-refundable basis, and the School agrees to pay all usage-related charges in full.

3.3 Stripe Relationship and Fees

Stripe and the applicable contracting Stripe entity ("Stripe") provide third-party payment processing that enables the School to accept payments from its members. During onboarding, the School will be required to enter into a separate agreement directly with Stripe, including the applicable Stripe Connected Account Agreement and Stripe Services Agreement, which govern the School's use of Stripe's services. The applicable Stripe entity and regional terms depend on the School's Stripe account country. Kanri does not control or assume responsibility for Stripe's performance. The School acknowledges that additional fees imposed by Stripe (including but not limited to international card fees, currency conversion, dispute handling, failed transactions, or penalties) will be passed through in full to the School, in accordance with Stripe's terms and the School's agreement with Stripe.

3.4 School Liability

The School remains liable for all payments processed on its behalf, regardless of disputes, errors, or fraud.

3.5 Pricing and Plan Changes

Kanri reserves the right to modify subscription pricing, plan tiers, and the features or limits included in any plan at any time. Kanri will provide at least 30 days' advance written notice of pricing or plan changes, delivered via email to the account's registered address or via in-app notification. Changes take effect at the start of the School's next billing cycle following the notice period. Continued use of the Service after a change takes effect constitutes the School's acceptance of the updated pricing or plan. If the School does not agree to a change, it may terminate this Agreement before the change takes effect with no further obligation for future billing cycles. Promotional, introductory, or grandfathered pricing is offered at Kanri's sole discretion and may be discontinued without advance notice.

3.6 Usage-Based Pricing and Pass-Through Costs

Notwithstanding the notice period above, usage-based fees (such as SMS/MMS rates, transaction processing fees, or other per-unit charges) may be adjusted with shorter notice — or immediately — if the underlying third-party costs that drive those fees increase (for example, carrier rate increases, payment processor fee changes, or regulatory surcharges). In such cases, Kanri will provide notice as soon as reasonably practicable, and the updated rates will apply to usage occurring after the effective date of the change. The School's continued use of usage-based services after any rate adjustment constitutes acceptance of the updated rates.

4. Kanri's Rights and Powers

4.1 Sole Discretion

Kanri may suspend, limit, restrict, or terminate the School's access to the Service in accordance with Section 8.3 and applicable law. This Section does not override the notice, refund, or data-export provisions of this Agreement.

4.2 Withholding of Funds

Kanri may hold, delay, or offset funds, apply reserves, or restrict payouts as we deem appropriate to protect against risk, fraud, chargebacks, or legal/regulatory obligations.

4.3 Nullification of Payment Authorizations

Kanri may cancel, revoke, or prevent payment authorizations at its sole discretion, including where required by risk considerations, regulatory compliance, or policy enforcement.

4.4 Dispute Intervention

Kanri may, at its sole discretion, intervene in any dispute, issue, or disagreement that directly relates to the use of the Kanri platform or services, including but not limited to disputes concerning payments processed through the platform, account access, billing arrangements, or communications made via the Service. Intervention may include freezing accounts, withholding funds, reversing transactions, suspending functionality, or taking other actions deemed necessary to protect the integrity of the platform.

Kanri is under no obligation to intervene in any dispute, and any decision to do so is made solely at Kanri's discretion. Kanri bears no liability for whether or how it chooses to exercise this right.

Kanri has no role or responsibility in disputes, incidents, or events that occur outside the scope of the platform or are unrelated to the Service.

4.5 Right of Set-Off

Kanri may, without prior notice, set off, deduct, or recoup any amounts owed by the School (including chargebacks, penalties, fees, fines, or other liabilities) against any pending payouts, balances, or funds otherwise due to the School. No separate authorization from the School is required to exercise this right.

5. Intellectual Property

5.1 Ownership

Kanri or its licensors own the software, platform content, and features of the Service. This does not transfer ownership of School-provided content to Kanri or establish exclusive rights in AI-generated outputs. Kanri grants the School a limited, revocable, non-exclusive, non-transferable license to use the Service for internal business purposes only. The School may not sublicense, resell, or provide access to the Service to any third party not authorized under this Agreement. The School shall not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any part of the Service.

5.2 Feedback License

If the School provides Kanri with any feedback, suggestions, ideas, improvements, or other input regarding the Service ("Feedback"), the School hereby grants Kanri a perpetual, irrevocable, worldwide, royalty-free license to use, incorporate, and exploit such Feedback in any manner without restriction or compensation to the School.

AI questions, retrieved records, and chat history are not Feedback merely because an AI feature processes them. Voluntarily submitting a rating or other feedback about an AI interaction permits the review described in the Privacy Policy; it does not subject the associated conversation or school records to the unrestricted Feedback license above. Personal information included in voluntarily submitted Feedback remains subject to the Privacy Policy and applicable data protection obligations. The Feedback license does not authorize model training contrary to the commitments in that policy.

6. Disclaimers and Limitation of Liability

The exclusions, limitations, indemnities, and discretionary rights in this Agreement apply only to the extent permitted by applicable law. Nothing in this Agreement excludes or restricts a right, remedy, warranty, or liability that cannot lawfully be excluded or restricted. The monetary liability cap does not limit an express refund obligation under Section 8.3.

6.1 No Warranty

The Service is provided "as is" and "as available." Kanri disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement. Kanri makes no representation or warranty that the Service will be uninterrupted, error-free, or available at any particular time. No uptime commitment or service level agreement is provided unless separately agreed to in writing.

6.2 No Responsibility for Outcomes

Kanri does not guarantee membership growth, financial performance, operational results, or any business outcomes.

6.3 Maximum Liability

Kanri's total liability under this Agreement shall not exceed the total fees actually paid by the School to Kanri in the twelve (12) months immediately preceding the claim.

6.4 Excluded Damages

Kanri shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost revenue, profits, or data, even if foreseeable.

6.5 Exercise of Contractual Rights

Subject to the express obligations in this Agreement and applicable law, Kanri bears no liability solely for lawfully exercising its contractual rights to suspend, withhold, or terminate service. Those rights remain subject to Section 8.3.

6.6 No Liability for School Actions

Kanri disclaims all liability for the actions, omissions, or conduct of the School, its staff, agents, contractors, students, parents, or any other individuals to whom the School grants access to the platform. The School is solely responsible for all activities conducted through its account.

7. Indemnification

To the extent permitted by applicable law, the School shall indemnify, defend, and hold harmless Kanri, its affiliates, and their officers, employees, agents, and contractors from and against any and all claims, losses, damages, liabilities, fines, penalties, costs, and expenses (including reasonable legal fees) arising from or related to:

• The School's use of the Service.
• The School's relationship with members, students, staff, or third parties.
• Any dispute, chargeback, refund, or failed transaction.
• The School's breach of this Agreement or violation of applicable law.
• Any taxes or fees owed by the School.

8. Term and Termination

8.1 Term

This Agreement begins upon acceptance and continues until terminated.

8.2 Termination by School

The School may terminate this Agreement at any time through account settings. All outstanding obligations, fees, and liabilities remain due.

8.3 Termination or Suspension by Kanri

Kanri may terminate this Agreement without cause on at least 30 days' advance written notice to the School. If Kanri terminates without cause, Kanri will refund the portion of prepaid subscription fees attributable to the period after termination. This refund does not include consumed usage, transaction fees, or other charges already incurred, and does not determine any separate statutory right concerning unused Usage Credits.

Kanri may immediately suspend or restrict access where reasonably necessary because of nonpayment, a material breach, suspected fraud, a security risk, or a legal requirement. Kanri may terminate immediately where a material breach cannot reasonably be remedied or continued provision would create an unacceptable legal or security risk. For remediable nonpayment or breach, Kanri will provide notice and a reasonable opportunity to remedy it before termination, unless prohibited by law or doing so would materially increase the risk. Kanri will provide notice of an immediate restriction as soon as reasonably practicable where lawful and safe to do so.

8.4 Data Retention After Termination

Upon termination of this Agreement for any reason, Kanri will retain the School's data (including member records, billing history, communications, school audit logs, stored Kai conversations, and associated feedback) for 90 days following termination. After this period, Kanri will permanently delete such data from its systems, subject to the separate MCP request-audit retention period and lawful retention exceptions in Section 6 of the Privacy Policy and any shorter period required by law. The School should export needed data before termination. During the retention period, an authorized School representative may request a copy of remaining School data in a reasonably usable electronic format by contacting legal@v19.io. Kanri will verify the requester's authority and provide the export without requiring restoration of an active subscription. An export request received before deletion will be completed before the requested data is deleted, unless earlier deletion is required by law. Access may be restricted where required by law or necessary to protect security or third-party rights; where possible, Kanri will use a safe alternative delivery method. This does not require restoration of information already lawfully deleted. Subject to applicable law, Kanri is not liable for data loss resulting solely from the School's failure to request or obtain an export before the retention period expires.

MCP request-audit records follow their separate 90-day request-based retention period described in the Privacy Policy, rather than a new 90-day period beginning on termination. School audit logs are subject to the school-data deletion period above; the absence of an age-based automatic deletion schedule during an active subscription does not exempt them from termination-related deletion or applicable legal requirements. Revoking or terminating Kanri access does not delete information already exported to an external assistant. Its provider's retention and deletion arrangements apply to those copies.

9. Confidentiality

Each party may receive non-public information belonging to the other that is identified as confidential or should reasonably be understood to be confidential ("Confidential Information"). This includes School records, member information, communications, and audit history, as well as Kanri's non-public pricing, architecture, product plans, and business information. The receiving party will protect it with reasonable care, use it only to perform or exercise rights under this Agreement, and disclose it only to persons with a need to know who are bound by appropriate confidentiality obligations, or as otherwise lawfully authorized by the disclosing party.

These obligations do not apply to information the receiving party can demonstrate was lawfully known without restriction, becomes public without breach, is lawfully received from another source, or is independently developed without use of the Confidential Information. A party may disclose information as required by law, providing advance notice where legally permitted and limiting the disclosure to what is required. These exceptions do not remove applicable personal-information protections. Authorized exports, integrations, and processing remain subject to Sections 2.6 to 2.8 and the Privacy Policy. Confidentiality obligations survive termination for as long as the information remains confidential.

10. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the Province of Ontario, without regard to conflict of law principles. Any disputes arising under this Agreement will be resolved exclusively in the courts of Ontario, except where applicable law requires otherwise. To the extent permitted by applicable law, the School agrees that any claim or dispute will be brought solely in its individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Nothing in this Section removes any non-waivable right to a particular forum or to participate in collective proceedings.

11. Changes to Agreement

Kanri may modify this Agreement at any time. Updated terms will be posted within the Service or on our website. Kanri will notify the School of material changes before they take effect by email to its registered owner or administrator contact, or by an in-Service notice directed to School owners or administrators. The School must keep its contact details current and communicate relevant changes to affected staff, members, parents, guardians, and other users. Except where applicable law requires otherwise, Kanri is not required to separately contact each person associated with the School. This notice arrangement does not replace any direct notice, acceptance, or consent Kanri is legally required to obtain or provide. Continued use after the stated effective date constitutes acceptance to the extent permitted by applicable law. Any separately required acceptance or privacy consent will be obtained before the relevant change is applied.

12. Force Majeure

Kanri shall not be liable for any failure or delay in the performance of its obligations under this Agreement resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, terrorism, labour disputes, government actions, regulatory changes, internet or telecommunications outages, third-party service failures (including Stripe or other payment processors), or any other event outside Kanri's reasonable control.

13. Survival

The following sections shall survive any termination or expiration of this Agreement: Processing of School Personal Information (§2.8) for as long as Kanri retains such information, Intellectual Property (§5), Disclaimers and Limitation of Liability (§6), Indemnification (§7), Data Retention After Termination (§8.4), Confidentiality (§9), Governing Law and Dispute Resolution (§10), and any other provisions that by their nature are intended to survive.

14. Severability

If any provision of this Agreement is found to be invalid, unenforceable, or illegal by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.

15. Entire Agreement

This Agreement, together with the Terms of Service, Privacy Policy, and any other agreements expressly incorporated by reference, constitutes the entire agreement between Kanri and the School regarding use of the Service. This Agreement supersedes all prior or contemporaneous oral or written communications, proposals, and representations with respect to the Service.

16. Contact Us

If you have any questions about this Agreement, please contact us at legal@v19.io.